The CAB service: Fair, Accessible, Inclusive, Relevant.
The CAB service is here for everyone – whoever you are, whatever the problem. That’s one of the main driving forces in how we better develop and deliver our services to everyone, whether it’s setting up outreach sessions in prisons, providing information in community languages or proactively reaching out to people from minority faith groups and the LGBT community.
Below are some of the ways the CAB service has committed itself to challenging discrimination and how it has worked towards improving its status as a LGBT friendly employer and an organisation where LGBT staff and volunteers feel supported.
Citizens Advice service equality and diversity strategy
Fair, Accessible Inclusive Relevant (FAIR) is the equality and diversity strategy for Citizens Advice and bureaux, 2004-2008. It sets out our aims to become a first point of contact for discrimination advice in partnership with others, and to make equality and diversity part of all we do; it defines what we mean by equality and diversity; and it includes our policy statement.
Citizens Advice publishes its equality scheme
The equality scheme says how Citizens Advice, as a national body, will put the FAIR strategy into practice. It consists of our objectives, a business plan outlining priority actions, and a set of baseline data which we will use to measure progress. It covers race, religion, disability, gender, sexual orientation and age equality.
Citizens Advice climbs 2008 Stonewall Workplace Equality Index
This year the Citizens Advice service scored in the upper quartile of the 2008
Stonewall Workplace Equality Index of the top 100 gay-friendly employers – coming 24th, up from 42nd in 2007. Citizens Advice is the 2nd top performing third sector organisation out of the 13 featured in the Index. We continue to work towards further improvement in our performance.
Improving our volunteering opportunities to LGBT community
The CAB service believes volunteering should be for everyone and is working towards letting everyone know this. As part of the Majority Matters project a pilot LGBT friendly volunteer programme was explored.
If you are interested in volunteering opportunities within the CAB service please visit:
Village Citizens Advice Bureau